Return Policy

Last updated: March 16, 2025

We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.

If you’re looking to return or exchange your order, we offer returns within 30 days of purchase. You can return your product for a refund to the original payment method.

Please note: All returned items must be in new and unused condition, with the original tags and labels attached. Please review The Sprack & Pip Marketplace Return Policy if your return is for an item purchased at: https://shop.sprackandpip.com as that policy may contain extra information.

Return Process

To return an item, email us at merchandise@sprackandpip.com with your Order Number and return reason and our support team will be happy to assist you with the next steps.

Return shipping charges will be paid for by us.

Refunds

After receiving your approved item/s and inspecting the condition, we will process your refund or exchange. Please allow at least 5-10 days from the receipt of your item/s for your return to be processed.

Questions

For questions relating to our returns policy, please contact us at merchandise@sprackandpip.com